Privacy Policy

Kissell does not sell quote details or uploaded photos. Kissell does not share SMS opt-in data with third parties for their marketing.

Information we collect

Information you provide

• Your first and last name, phone number, email address and town
• The job you pick, when you want it done, and what you tell us about it
• Deck details, when you fill them in: the type of work, whether the deck attaches to the house, the size, shape and height, the stairs, the decking, color and railing, whether an old deck comes out, the ground, the access and the features you want
• Up to five photos of the space, with each file’s name and type
• Whether you checked each consent box, the time you sent the form, and the wording of each box you checked
• With each request, the form also sends the number of photos, a note that the request came from the website quote form, a code that ties the request to Kissell’s form, the reCAPTCHA result, and a hidden field that people leave empty and automated programs fill in
• Messages you send by phone, text or email

Information the site receives

• GoHighLevel, which hosts the site, receives your IP address, your browser and device type, and the pages you request. Its page script also logs each visit for Kissell’s GoHighLevel account: it sets a cookie, msgsndr_id, that lasts one year, keeps a visit history in your browser’s storage (where you came from, the page, and any campaign tags in the address), and sends that record to GoHighLevel. The script runs when a page loads, before you choose anything on the cookie bar.
• On the published site, Cloudflare, which delivers the pages for GoHighLevel, loads its Web Analytics beacon. The beacon sends Cloudflare a record of each page view and how fast the page loaded. Kissell checked the published site on October 27, 2026: the beacon set no cookie and stored nothing in the browser.
• The pages load their typefaces from Google Fonts, so your browser sends your IP address to Google when it fetches them.
• When you first click or tab into the quote form, the page loads Google reCAPTCHA. reCAPTCHA collects hardware and software information, such as device and browser data, and sends it to Google to tell people from automated programs.
• Kissell adds no analytics or advertising tool of its own. If Kissell adds a visit counter, it waits for you to choose Accept on the cookie bar, and Kissell will name it in this policy first.

How we use information

• Review your quote request and call you back to set a time to walk the job
• Prepare an estimate and plan the site visit
• Send appointment reminders and service-related texts when you agree to them
• Send marketing texts and email when you agree to them
• Keep consent, project and business records
• Protect the quote form and the customer records from spam and misuse
• Meet legal, tax and recordkeeping requirements

Service providers

Kissell uses these providers to run the site and the quote form. Each one handles information for Kissell under its own terms.

• Make.com receives each quote request first. Make checks the request with Google reCAPTCHA, keeps your email address and the time of your latest request so a double click sends one request, emails the request and its photos to Kissell through Gmail, and passes the request to GoHighLevel. Make keeps a log of each run for the period its plan sets.
• GoHighLevel, also called GHL, hosts the site, logs visits as described above, stores your contact record with your request and your consent record, and sends texts and email for Kissell.
• Google provides reCAPTCHA, Google Fonts and the Gmail inbox where Kissell receives requests. Google’s Privacy Policy and Terms of Service apply to reCAPTCHA.
• Cloudflare delivers the published pages for GoHighLevel and runs the Web Analytics beacon.
• Phone carriers and email providers carry the texts and email.

Kissell may also disclose information when law requires it, or to protect customers, the business or the public from fraud, harm or misuse.

Cookies and browser storage

Kissell’s own code stores one entry in your browser, kh_cookie_consent. It holds your choice from the cookie bar and the date it runs out, one year after you choose, and Kissell’s code needs it to remember your choice. Kissell’s code sets no analytics or advertising cookies.

Choose Accept or Opt Out on the cookie bar. Accept allows a visit counter if Kissell adds one; Opt Out keeps one from loading. Cookie Settings, at the foot of every page, brings the bar back so you can change your choice.

When reCAPTCHA loads on the quote form, Google may set or read cookies of its own. GoHighLevel sets the msgsndr_id cookie and the visit history described above. The cookie bar controls Kissell’s code; it does not stop GoHighLevel’s visit log or Cloudflare’s beacon.

Google explains how it uses information from sites that use its services in its partner-sites notice.

Global Privacy Control

If your browser sends a Global Privacy Control signal, the site treats it as Opt Out. It records Opt Out, shows no cookie bar and loads no visit counter, and Cookie Settings does nothing while the signal is on. The signal governs Kissell’s code. GoHighLevel’s visit log and Cloudflare’s beacon come with the hosting, and Kissell has not confirmed whether they honor it.

Uploaded photos

The quote form takes up to five photos: JPG, PNG or HEIC, up to 10 MB each. Before the form sends them, your browser redraws each photo as a JPEG no more than 1,600 pixels on its long side, which strips the camera’s metadata, including any location the camera recorded. A HEIC photo your browser cannot redraw goes as you added it, at 3 MB or less, with its metadata.

Kissell uses photos to review the request, prepare an estimate, plan the site visit and keep project records. Kissell’s service providers store or handle those files for Kissell.

Kissell does not sell submitted photos, and asks your separate permission before it places one in a public gallery, advertisement, social post or other promotional material.

Text messages and email

The quote form carries two consent boxes, and both start unchecked.

The first box is required to send the form. It reads:

I agree to receive appointment reminders and service-related updates from Kissell Home Designs via text message. Reply STOP to opt out.

The second box is optional. It reads:

I agree to receive marketing text messages and emails from Kissell Home Designs including tips, promotions, and business updates. Message and data rates may apply. Reply STOP to opt out of texts. Unsubscribe at any time from emails.

Message frequency varies. Message and data rates may apply. Reply STOP to end texts or HELP for help. Use the unsubscribe link in an email, or contact Kissell, to end marketing email. Consent to texts is not a condition of buying services: you can call or text (412) 430-4774 in place of the form.

Kissell records whether you checked each box, the time you sent the form and the wording of each box you checked. Kissell does not share SMS opt-in data with third parties or affiliates for their marketing or promotional purposes.

Retention and security

Kissell keeps quote details, photos, consent records and project messages for as long as it needs them to respond, provide services, keep business records, resolve disputes and meet legal obligations. Backup and security copies may remain for a limited period after deletion.

Kissell and its providers use administrative, technical and physical safeguards that fit the information they handle. No website, network or storage system can guarantee complete security.

Your choices and rights

• Use Cookie Settings to choose Accept or Opt Out.
• Turn on Global Privacy Control in your browser to opt out of any visit counter Kissell adds.
• Reply STOP to end texts.
• Use the unsubscribe link in an email to end marketing email.
• Ask Kissell to show, correct or delete the information it holds about you.

State law may give you added rights or an appeal process. Kissell will review a verified request under the law that applies to it, and will not deny service because you used a privacy right.

Children

This site serves homeowners and the people who decide on their projects. Kissell does not intend to collect personal information from children under 13. A parent or guardian who believes a child sent information can contact Kissell.

Changes to this policy

Kissell may revise this policy when the site, its service providers or the law changes. The effective date at the top marks the current version.

Contact

Send a privacy request with enough information for Kissell to find the record and verify the request.

Kissell Home Designs LLC
529 Welty St, Greensburg, PA 15601
(412) 430-4774
[email protected]